1. Tickets once purchased cannot be modified or cancelled. Refunds will be initiated only in case of event cancellation.
2. Transaction fee per ticket may be levied. Please check the total amount before payment.
3. Organizers hold the right to deny late entry to the event. Hence, we recommend reaching the venue an hour before the event starts to ensure smooth entry.
4. If an event is canceled/postponed, Sulekha will refund only the face value of the ticket and NOT the transaction fee.
5. Every venue has its own rules and regulations. They hold the right to deny entry on the basis of the same.
6. These terms and conditions are subject to change from time to time at the discretion of the organiser.
7. Sparkling Toast (Adult Tickets): A midnight sparkling wine toast is included with all Adult Tickets. Sparkling wine may consist of Champagne, Prosecco, or an equivalent sparkling wine depending on availability. Product type is subject to change without prior notice. Guests must be 21+ to consume alcoholic beverages and may be required to present valid identification. A limited non-alcoholic alternative may be available upon request; availability is not guaranteed.
8. Photography & Videography Notice: This event will be photographed and recorded for promotional, marketing, and archival purposes by Radio Nyra and its authorized partners. By attending the event, all guests grant Radio Nyra the right to capture and use their likeness in event photos and videos for promotional use without additional consent or compensation. Guests who wish to have specific identifiable media removed may contact us in writing; reasonable efforts will be made to accommodate such requests where practicable.
9. Arcade Access (Kids Tickets): Kids Tickets include access to unlimited, non-redemption arcade gameplay. The following conditions apply: • Wait times may occur due to capacity or machine availability. • Game cards may require periodic reactivation or recharge by venue staff (at no cost to the guest). • Playtime on certain machines may be limited at the discretion of venue staff to ensure fair use for all attendees. • Access does not include redemption/prize games and does not guarantee availability of any specific machine.
10. Supervision of Minors: Children are expected to remain under the responsibility of a parent or legal guardian at all times. While children may independently access the arcade area, parents/guardians retain full responsibility for their safety, behavior, and whereabouts. Radio Nyra and venue staff do not assume supervision of minors at any time.
11. Capacity & Seating: General Admission tickets do not include reserved or guaranteed seating. Seating and lounge areas are available on a first-come, first-served basis and may reach capacity.
12. Bowling Lanes & Venue Operations: Bowling lane availability, conditions, and technical performance are managed exclusively by the venue. Malfunctions, delays, or lane outages may occur. No refunds or compensation will be issued for issues arising from venue operations or equipment performance beyond the control of Radio Nyra.
13. Audio & Lighting Effects: This event may include high-volume music, amplified audio, and lighting effects. Guests with sensitivity to such conditions should exercise discretion in attendance.
14. Entertainment & Schedule Changes: Event schedule, entertainment, and programming are subject to change without notice due to operational, logistical, or safety-related reasons.
15. Conduct & Removal Policy: Guests may be refused entry or removed from the event without refund for unsafe, disruptive, intoxicated, or unlawful behavior, as determined by event or venue staff.
16. Weather & Travel Conditions: The event will proceed as scheduled regardless of weather conditions unless a closure is required by the venue or applicable law. Refunds will not be issued due to weather or travel-related delays or complications.
